Gildan Men's Modern Brief Underwear - 6 Pack Mixed Black Grey (GIL1101) Medium

Shipping

Processing Time All orders are processed within 2 business days. You will receive a confirmation email once your order has been dispatched.

Shipping Rates We are pleased to offer free shipping on all domestic orders within Australia.

Shipping Method We work with a range of trusted courier services and will select the most appropriate option to deliver your order safely and efficiently.

Delivery Timeframes Standard delivery typically takes 3–7 business days, depending on your location. Rural or remote areas may take longer. Please note that delivery times are estimates and not guaranteed.

Order Tracking Once your order has shipped, you will receive tracking information (where available) to monitor your delivery progress.

Delays Unforeseen delays may occur due to weather, courier issues, or peak periods (e.g., holidays). We will do our best to keep you updated if there are any disruptions.

Lost or Damaged Packages If your order is delayed, lost, or arrives damaged, please contact us within 7 days of receipt or estimated receipt of your order, so we can rectify the situation.

Returns

We want you to be completely happy with your purchase. If for any reason you are not satisfied, we’re here to help. Eligibility for Returns/Exchanges Items must be returned within 30 days of delivery. Items must be in their original condition – unworn, unwashed, and unopened packaging. Proof of purchase (such as your order confirmation email) is required.

Non-Returnable Items For hygiene and safety reasons, certain items (e.g., underwear, earrings, or personalised/custom products) cannot be returned or exchanged unless packaging is unopened, or your product is faulty.

Returns Process Contact us to request a return or exchange. We will provide instructions and a return reference number. Pack your item securely and send it back to us.

Return Shipping Costs Customers are responsible for the cost of return shipping, unless the item is faulty or we sent the wrong product. We recommend using a tracked service, as we cannot be responsible for lost returns.

Exchanges If you’d like to exchange your item for another size or style, please note this when you contact us. Exchanges are subject to stock availability. If the requested item is not available, we will issue a refund instead.

Refunds Once we receive and inspect your return, we’ll process your refund within 5–7 business days. Refunds will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the funds.

Faulty or Incorrect Items If you receive a faulty, damaged, or incorrect item, please contact us within 7 days of delivery. We will cover the cost of return shipping and arrange a replacement or full refund.