Hydra Longevity Liver-FX 60 Capsules

Shipping

Hydra Longevity use Australia Post for all of our parcels shipped within Australia. Parcel Post Shipping (2-14 working days) Free Standard Shipping on all orders

TRACKING YOUR ORDER Hydra Longevity aims to get all orders dispatched within 1-2 business days of you placing your order. Hydra Longevity does not ship orders on public holidays and/or weekends. Hydra Longevity does not take responsibility for any delays of your parcel/order from the moment it is handed to the freight company.

Warranty

30 Day Money Back Guarantee: We’re so confident you’ll love our Hydra Longevity product range that if for any reason you feel the product you purchased doesn't perform for you, we’ll gladly offer you a 100% Money Back Guarantee. All that we ask is that you try it out for at least four weeks to give it a fair shot.

TERMS AND CONDITIONS To be eligible please email Hydra Longevity at [email protected] with your contact details, let us know you’d like a refund and reasons why it wasn’t right for you. Once approved we’ll issue you with a 30 Day Money Back Guarantee approval number. You must return the product(s) within 30 days of the purchase date in order to qualify. Any returns outside 30 days will not be accepted. Returned product must be accompanied with a copy of your original receipt and 30 Day Money Back Guarantee approval number. Once your product(s) have been received and processed, we will issue you a full refund of equal value to the original purchase price as stated on your receipt (less shipping & handling). As the consumer, you agree and understand to cover any costs involved to receive a refund. Any shipping costs for the return will be incurred at the customer’s expense. No shipping costs will be refunded. 30 Day Money Back Guarantee applies as a full refund within 30 days for all first time purchasers of an initial order of product. It does not apply to an individual's additional product orders placed after an initial order. Limit one (1) guarantee per product, per household. Hydra Longevity reserves the right to unilaterally amend, suspend, or terminate this policy without notice, or, in the event of policy abuse, exclude customers from its application.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.

Returns

Subsequent product orders: We will gladly provide you with an exchange or refund within the framework of our returns policy. Please contact us at [email protected] within 3 days of receipt of your product(s) if you are planning to return your item(s) for a refund or exchange. No refunds or exchanges will be accepted if we have not been contacted prior to returning product(s).

Damaged or Incorrect Products: We will only accept exchanges on a product that has been supplied to the customer incorrectly by Hydra Longevity OR which are deemed to be faulty. Please contact us immediately to organise your replacement.

For any orders that claim to have missing products, we will conduct a full investigation. If we are found to be liable, you will be sent replacement products. Please note that no refunds will be given.

Samples or Free Gifts with Purchase: Samples and/or gifts with purchase cannot be exchanged or refunded.

Sale items (if applicable): Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Shipping costs on returns: You will be responsible for paying for your own shipping costs for returning your product(s) for a refund.

Because of our free shipping offer, when you return product(s) for a refund, the cost of originally shipping the product(s) to you will be deducted from your refund.

Products returned for exchange will not incur a shipping fee for the replaced product(s), you will also be refunded your shipping costs for returning the product(s) to Hydra Longevity.

Please note that return shipping is the responsibility of the sender. Please be sure to pack your items carefully for shipment as we are not responsible for any product(s) damaged or lost via return delivery. We don’t guarantee that we will receive your returned product(s).