Cheeki 2L Insulated Adventure Bottle Sandstone

Items are shipped out from our Belrose warehouse and we aim to dispatch orders within 3 days (this is subject to change during times of demand). Please ensure that your address is stated correctly - if you think you have made a mistake please contact us immediately. Once the item is shipped you will receive a tracking number via email and once dispatched we can not determine the time for delivery as it is subject to our delivery partner. If the item arrives damaged, please use our Contact Us form accompanied with images of the product. We do not accept damaged shipping claims if the product has had the labels removed or if it has been used.

Cheeki adheres to a 30 day returns policy. If 30 days have gone by since your purchase, unfortunately, we aren't able to offer a refund or exchange, unless it is deemed faulty from our warranty guidelines. To return your unused product, please contact us and a customer service consultant will be able to review your request. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The customer will be responsible for paying for your own shipping costs for returning your item. This includes the shipment to the Cheeki warehouse and the shipping costs back to the customer. If you receive a refund, the shipping cost of the order will be deducted from your refund. This policy applies to both our Arch Support Thongs and Hydration products. Once your item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, a credit will automatically be applied to your credit card or original method of payment.