Laser Mini Travel Smart Tag Black

Shipping

Our shipping handling time is 1 Business Day. It is usually expected to deliver in 5-7 business days unless remote. We use AU Post & Couriers Please primarily for our marketplace orders.

Warranty

A standard 12-month warranty applies to all new products from the date of purchase, unless specified otherwise. All refunds are made the same way as the original payment method was made. If goods are found to be faulty, because of manufacturing defect, you must contact us within 14 days of delivery. Laser reserves the right to assess the condition of returned goods prior to offering a repair, exchange, or refund. Your product will be assessed upon arrival. If deemed a manufacturer fault, the product will be repaired or replaced. If the returned product is not deemed a manufacturer fault, a no fault found fee may apply. Laser cannot be held responsible for any product lost or damaged in transit. Except to the extent the law provides that liability is not able to be excluded, Laser shall not be under any liability to the Customer in respect of any loss or damage (including consequential or indirect loss or damage or loss of profits) however caused, which may be suffered or incurred or which may arise directly or indirectly in respect of the Products, any services supplied by Laser or the failure of Laser to comply with these terms and conditions. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.

Returns

Any Product which is dead on arrival (DOA) or which is not in accordance with the Customer's order may be returned to Laser.

The Customer may otherwise return Products to Laser and obtain a replacement unit. -provided that he / she does so within 14 days of delivery and a return authorization is obtained from Laser. -provided that the Products are in their original packaging, of a current make and model, and otherwise as new and in a saleable condition. -at the Customer´s own expense, or to the Customer´s account. -on the basis that risk in the Products remains with the Customer until the Products are received by Laser. -that a restocking or return fee may be charged in the event of an erroneous lodgement made by the customer.

Laser will not accept a return Product where the Customer has caused the Product to become unmerchantable or failed to take steps to prevent the Product from becoming unmerchantable or the product has become damaged by abnormal use whilst in the possession of the Customer.