The Brow Technicians Eyebrow Powder Stamp and Stencil Kit Taupe

At The Brow Technicians, we use Australia Post to deliver all orders within Australia. Please note the following details regarding our shipping process:

Delivery Service: Australia Post

Shipping Timeframe: 2-9 business days (depending on your location)

Order Processing Time: Orders are processed and shipped during business hours, Monday to Friday, excluding public holidays.

Tracking: You will receive a tracking number once your order has been dispatched so you can track its progress.

Please note that delivery times may vary based on factors such as weather conditions, postal delays, and other unforeseen circumstances. We do our best to ensure that your order reaches you within the estimated timeframe.

Returns & Refunds Policy

At The Brow Technicians, we want you to be completely satisfied with your purchase. However, due to the nature of our cosmetic products, we can only accept returns under specific conditions.

Eligibility for Returns: -Products must be unopened, unused and in their original condition to be eligible for return. -Returns must be made within 14 days from the date of delivery.

Return Process: -To initiate a return, please contact us within 14 days of receiving your order. -Once approved, you will need to ship the product(s) back to our warehouse at your own cost. -Please ensure that the items are securely packaged to avoid damage during transit.

Return Shipping Fees: -Return shipping fees are the responsibility of the customer. We do not cover the cost of returning items to us.

Please note that the returned item(s) must meet the conditions outlined above to qualify for refund.

We are here to help and ensure you have a positive experience with The Brow Technicians. If you have any questions regarding your return, please don't hesitate to contact us at [email protected].