FlexEze Whey Protein Concentrate Unflavoured 1kg

FlexEze offers Free Shipping for all orders.

To ensure your order arrives safely and securely, we require Australia Post to get a signature on delivery.

Please note that if you select 'Authority to Leave' then you do so at your own risk we may not be able to help you if your order is misplaced or stolen.

Delivery Terms • We will process all orders within 1-2 working days. • Within metropolitan areas your delivery will be received within 1-7 working days. Please note that in regional areas this may take longer. • Orders will be sent to the delivery address entered with your order. We cannot be held responsible if that delivery address is incorrect. • Missing or non-delivered parcels need to be reported to us within 30 days. • Any orders returned to us due to incorrect delivery address or unclaimed through the post office will be fully refunded, less any shipping costs.

Returns Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you a refund. To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable) - Any item not in its original condition, is damaged or missing parts for reasons not due to our error - Any item that is returned more than 30 days after delivery

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method, within a certain amount of days.

Late or missing refunds (if applicable) If you haven’t received a refund, check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and still haven't received your refund, please contact us at [email protected].

Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 10 Mount View Street Croydon 3136

Shipping To return your product, you should mail your product to: FlexEze10 Mount View Street Croydon Victoria 3136 You will be responsible for your own shipping costs to return your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.