CORTEX Resistance Band Loop 13mm 13mm

Free Shipping on all orders. Our couriers will not deliver large items upstairs, enter homes, or provide installation/removal services. For items that weigh more than 40kg, they will require assistance in unloading. Contact number is required for delivery.

Authority to Leave Freight will be placed on smaller items shipped with Standard Delivery (spin bike, rowers, weights, accessories). If you do not want this to be left, please notify us as soon as you have placed the order as we ship on a next business basis.

Delivery time frames are not guaranteed and are rough estimations given to us by our allocated couriers. Delivery is only available from Monday to Friday, 9:00am - 5:00pm. Please do not allocate hours as the courier company cannot deliver within allocated time frames.

Estimated Shipping Times VIC: 3-6 Working Days NSW & ACT: 4-7 Working Days QLD: 4-8 Working Days SA: 3-7 Working Days WA: 7-14 Working Days NT: 7-14 Working Days TAS: 5-10 Working Days Delivery days do not include date of dispatch

Change of Mind Returns Active Go is dedicated to bring you 100% customer satisfaction. We offer 30-day Change of Mind returns if you change your mind or are simply unsatisfied with our products.

Active Go will offer you a refund less 15% restocking fee, using your original payment method provided that: • You notify us of your intentions to return within 30 days of purchase • You have clear proof of purchase • The product and packaging is in original condition, unopened and is in re-saleable condition. • You accept that a 15% restocking fee will be charged for the return, which will be deducted from the refund amount and; • Freight paid will not be refundable, and further freight will be charged if we organise the return with our couriers.

Our goods come with warranties and guarantees that cannot be excluded under the Australian Consumer Law ("Consumer Guarantees"). You are entitled to a replacement or a refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.