Denta-Med Dry Mouth Gel 65mL Tube, Dry Mouth Oral Hygiene Spray 50mL & Moisturising Mouthwash 250mL Bottle Bundle

Shipping

Rates and Delivery Times • We offer free shipping Australia wide • We ship via Australia Post • Standard delivery takes approximately 2-9 business days depending on your location and Australia Post. Fulfilment Process • We fulfill all orders within a 24 hour time period. • Once fulfilled, a notification will be sent to you. Buyer Responsibility • The details you provide at point of sale must be accurate as this is where we send the order. • If an error of details has been made, contact us immediately to correct. • You must ensure that your mailbox is secure. General Terms • Denta-Med Australia accepts orders within Australia only. • Some delays could be experienced with shipment due to Australia Post / Sendle handling times. • To ensure product quality, we ensure all products are sent sealed – fresh, unused and unopened. For more information, please contact us at [email protected]

Returns

If you experience any issues with your orders, please contact us via email at [email protected]

Our products have been checked multiple times before packing so we ensure the best quality.

In the case of a faulty item, please follow the following guidelines.

Guidelines for Returns

• Denta-Med Australia offers a 7 day window for returns for defective or faulty items. • If the item/s have been opened and / or used without any faults they cannot be returned for change of mind. • The refund will only be processed if the item/s are returned in their original state including packaging material, manuals and instructions and all accessories – a refund may not be offered if only partial items are returned. • Before returning the item, please email [email protected] within the 7 day period of receiving your order outlining reason for return and we will provide you with return postage details if you qualify for a refund. • Please note the cost of returning the faulty item is the responsibility of the sender. • We will notify you via email when we receive the returned items and when we have processed the refund. • Refunds will be processed within 3 days once we have received the item/s.

Note: Our products come with the consumer guarantees found in the Australian Consumer Law.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.