January 2025
ONLINE ONLY

PainPod Heat

Product ID: 8000228

1 / 4

$237.60

$59.40 Off RRP

Don't Pay RRP $297.00

See delivery and pickup options

This item is sold and delivered by PainPod . Separate delivery charges may apply - delivery calculated at checkout. To learn more about Online Only products, view our Help Centre.

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ALWAYS FOLLOW THE DIRECTIONS FOR USE.

PLEASE REFER TO ANY HEALTH AND PRODUCT WARNINGS BELOW.


PainPod is an Australian company that combines state of the art advances in Transcutaneous Electrical Nerve Stimulation (TENS), electromyostimulation (EMS), Microcurrent and Heat technologies. Our devices deliver small electrical pulses through the skin near the site of pain or discomfort via gel pads or wearable accessories. As demands for effective alternatives to medication increase, the PainPod range delivers effective drug-free pain relief, as well as recovery and performance benefits.

Shipping

Items are dispatched within 24 working hours with tracking information sent as it is available. For any shipping queries please contact [email protected] or 1300 911 442.

Returns

PainPod offers a 60-90 day money back guarantee on products that are not helping with your pain management. We require you to use the product for at least 60 days to give it the chance to take effect and return it prior to 90 days from the date of purchase. Products that have been physically damaged are not eligible for this offer.

You can choose a refund or exchange if an item has a major problem. This is when the item:

• has a problem that would have stopped someone from buying the item if they had known about it • is unsafe • is significantly different from the sample or description • doesn't do what we said it would, or what you asked for and can't be easily fixed.

Alternatively, you can choose to keep the item and we will compensate you for any drop in value.

Under consumer law we may take into account how much time has passed since you bought the product considering the following factors:

• type of product • how a consumer is likely to use the product • the length of time for which it is reasonable for the product to be used • the amount of use it could reasonably be expected to tolerate before the failure becomes noticeable.

If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.

Please keep your proof of purchase—e.g. your receipt.

Under consumer law, if the product is found not to have a problem, you may be required to pay the transport or inspection costs.

You should expect to hear from PainPod within 3 working days of receiving your return with the outcome of the inspection or to request further information.

For any return queries please contact [email protected] or 1300 911 442.

Warranty: • PainPod M - 1yr • PainPod Lite - 3yrs • PainPod Heat - 1 yr • Accessories - 1yr • Gel Pads - 30 days

As the Gel Pads can be compromised by oil/lotion on the skin after one use or incorrect storage, we cannot guarantee the stickiness will last so recommend using the Conductor Gel for helping with adhesion. If there is a fault with the connector the pads will be replaced.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.

Contact information

Phone

1300 911 442

Email

[email protected]

Hours

Monday - Friday 9am-5pm excluding Public Holidays. Between 22nd December to 7th January please use the email contact only.

The PainPod Heat is the world's first FDA cleared TENS device patented with Heat for the relief of muscle pain, arthritis pain and chronic pain. Heat and TENS are known to help relieve pain, however clinical studies have demonstrated this combination to be much more effective than TENS or Heat alone.  The PainPod Heat allows you to use TENS, EMS & Heat in isolation or combined. This device can be worn while attached directly to the Heat Pad, or use the included wire attachment and use it as a hand held controller. Only compatible with the PainPod Heat Pad and cannot be used with different pads or accessories.

Always follow the PainPod instructions for use or as specifically directed by a healthcare professional. If symptoms persist, consult a healthcare professional. If you require more information, contact us today.

Contraindications: DO NOT use an electrotherapy device of any kind; • if you have a pacemaker or any kind of electronic implanted device • if you have a cochlear implant hearing device • on your torso if you are less than 37 weeks pregnant • if you have a severe heart disorder • if you suffer from epilepsy • if you already have DVT. Consult with your doctor before use if you are pregnant, prone to seizures, have cancer or are recovering from cancer.

To be used for temporary relief of pain associated with sore and aching muscles in the shoulder, waist, back, arm, and leg, due to strain from exercise or other activities. It is also intended for symptomatic relief and management of chronic pain and relief of pain associated with arthritis. To stimulate healthy muscles in order to improve and facilitate muscle performance. To be used for the improvement of muscle tone and firmness, and for strengthening muscles in the arms, abdomen, legs, and buttocks. Not intended for use in any therapy or for the treatment of any medical conditions or diseases. It is also intended to temporarily increase local blood circulation in the healthy muscles of lower extremities

Step 1 – Connect pad to device OR to extension connector and attach extension connector to the device. Step 2 - Clean skin, remove plastic film and attach the pad to the desired area on your body ensuring firm contact Step 3 - Switch device on by pressing the ON/OFF switch for 3 seconds, the front display will light up as an indicator Step 4 - Select the desired mode by touching M There are 8 modes to select from with mode number shown on the display Step 5 - Increase/Decrease intensity to a comfortable level by touching +/- Step 6 - Select desired time duration by touching T Default timer is set to 30 minutes and will adjust to 40, 50, 60, 10, 20, 30 minutes Step 7 - Select the desired heat level Level 1 is up to 40 oC, Level 2 is up to 43 oC, turn the heat off. *Note: You can use Stimulation and Heat independently or simultaneously Step 8 - Switch the device off by pressing the ON/OFF switch for 3 seconds when finished. The device will switch off automatically once the countdown timer reaches zero. Note if you tap the power button it will lock the touch screen, a padlock will illuminate and only the intensity minus function will work. Tap the power button again to unlock the touch screen.

Store at a temperature that would be comfortable for a human being, or somewhere between 5°C (41.0°F) and 27°C (80.6°F) with humidity at 35-50%.