LuxeSticks Ultra Collagen Eye Mask Bundle

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification when your order has shipped, which you will then receive correct tracking for you to follow.

We will only accept returns up to 10 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return with the product been returned. In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at [email protected].

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.