January 2025

Submit a request

Submit a request with our friendly Customer Service team!

Have an urgent enquiry?

General Customer Service & Pharmacy Enquiries: 1300 367 283

Report an adverse event/side effect or product issue

If you would like to report an adverse event or side effect, product quality complaint or have a medical information enquiry regarding our products including medicines or medical devices, please contact us through the following channels:

Other ways to get in touch

  • Call a pharmacist

    We are here to support you. Our pharmacists are available Monday to Friday between 8.30am to 5:30pm and Saturday 9:00am to 1pm AEST.

  • Find a store

    Get directly in contact with our friendly retail team for all your store enquiries.