What Are Electronic Prescriptions?

Electronic Prescriptions are currently available as ‘tokens’, which are being progressively rolled out across Australia over the coming months.

The ‘token’ refers to a QR code that will be given to you by your Doctor, either via email, SMS or printed on paper.

You can take your 'token' to your local Chemist Warehouse for dispensing, or send it to Chemist Werehouse Online following the steps below.

Can I Send a Photo of my Prescription?

Electronic Prescription
Traditional Paper
Prescription
Traditional Paper
Prescription

If you have a paper (non-electronic) prescription and you wish to use our online service, please post your prescription to:

Chemist Warehouse, Reply Paid 612, Virginia QLD 4014

Is This Available In My Area?

Speak to your doctor or local Chemist Warehouse Pharmacist to find out if electronic prescriptions are available in your area.

What To Do

You can take your token to your local Chemist Warehouse for dispensing, or if you wish to order from Chemist Warehouse Online, place your order online, then forward us your electronic prescription using the instructions below:

EMAIL

If you received an electronic prescription from your Doctor via email:

STEP 1: Complete your online order.

STEP 2: Forward the electronic prescription to
[email protected]
and include your order number.

SMS

If you received an electronic prescription from your Doctor via SMS:

STEP 1: Complete your online order.

STEP 2: Forward the URL link from the SMS electronic prescription in an email to
[email protected]
and include your order number.

If you are unable to forward the link, please call 1300 367 283.

PRINTOUT

If you received an electronic prescription from your Doctor printed on paper:

STEP 1: Complete your online order.

STEP 2: Take a clear photo of the entire printed electronic prescription.
Be sure to include the QR code and the characters that appear below the QR code.

STEP 3: Forward the photo in an email to [email protected] and include your order number.

OR

Post the printed QR code to:

Chemist Warehouse, Reply Paid 612, Virginia QLD 4014

Delivery delays will occur.