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CUSTOMER RATINGS AND REVIEWS TERMS OF USE

  • 1. The Promoter

CW Media PTY LTD ACN 606 548 298, ABN 43 913 252 975, 44-54 Raglan Street Preston, VIC 3072, on behalf of the Chemist Warehouse.

  • 2. Terms of Entry
    • (a) Competition entries can be made from 00.01am AEDT on Friday 3 January 2020 until 11.59pm AEDT on Thursday 23 January 2020 through the Promoter’s websites whemistwarehouse.com.au/competitions/mastercard-aus-open
    • (b) Entries received outside the Competition period will not be eligible or accepted.
    • (c) Entries that are incomplete, illegible or indecipherable will not be valid and will be deemed void.
    • (d) Entry is conditional upon entrants visiting the below to TELL US IN 25 WORDS OR LESS “why the Australian Open is special to you?” www.chemistwarehouse.com.au/competitions/mastercard-aus-open
    • (e) The Promoter takes no responsibility for entries that are lost, stolen, illegible, misdirected or damaged however caused.
    • (f) Submitting an entry constitutes acceptance of these terms and conditions.
    • (g) Multiple entries by eligible entrants are accepted.

 

  • 3. Who May Enter
    • (a) The Competition is open to Australian permanent residents over 18 years of age that reside in the state of Victoria.
    • (b) The Competition is not open to:
      • (i) Employees of the Promoter;
      • (ii) Parties to whom the Promoter has contracted work in relation to this Competition;
      • (iii) Parties who are otherwise directly involved with this Competition; and
      • (iv) Any immediate family members or any of the abovementioned parties.
      • (v) Any person residing outside of Victoria.

 

  • 4. Prize
    • (a) 1 of 20 family passes to the Australian Open 2020 valued at $280
      • (i) Tickets are valid for Saturday 1st February 2020 and the kids ballpark opens at 10am.
      • (ii) Includes 4 ground pass tickets
      • (iii) Exclusive access to Kids Ballpark from 10-11am and ground passes into the tennis from 11am.
    • (b) The total prize values amount to $5,600AUD.
    • (c) The prize awarded by the Promoter is non-transferable and cannot be exchanged for any valuable consideration, in particular for money. Any attempt to sell the prize or attempt to exchange the prize for valuable consideration, will result in the cancellation of the prize. The Promoter has the sole and absolute discretion to decide such matters.

 

  • 5. Selecting the Winner
    • (a) The Competition winners will be selected by 5:00pm Friday 24 January 2020.
    • (b) Chance plays no part in determining the winner. The winners will be selected and judged by internal Chemist Warehouse staff based on a “game of skill” approach with judges assessing the entrants’ answers to TELL US IN 25 WORDS OR LESS “why the Australian Open is special to you?”
    • (c) Entries will be judged based on articulation and conciseness when explaining their response. The Competition will be selected at 44 Raglan Street, Preston VIC 3072 by 5.00pm.
    • (d) The Competition winners will be notified by SMS or email by 6:00pm Friday 24 January 2020. Whilst the Promoter will use its best endeavours to contact the winners within the above mentioned time, the decision not to award an entrant who cannot be contacted a prize is at the sole and absolute discretion of the Promoter, and can be made at any time after the Competition winner have been selected.
    • (e) If within three months after the determination of the winner of the lottery, a prize (other than a prize consisting of perishable goods) has not been claimed by the winner, the promoter must take all reasonable steps to deliver the prize to the prize winner. At the conclusion of the three months if the prize cannot be delivered, the promoter must notify the Office and, subject to the Office’s approval, re-determine the winner of the prize in accordance with any directions by the Office.
    • (f) If the prize is unclaimed, the Promoter will reselect a winner on Monday 27 January 2020 at 9am.
    • (g) A person purporting to be a prize winner may be required to provide proof of identity and to verify any other eligibility requirements.

 

  • 6. Publication of winner’s details

The Promoter will publish the Competition winners on the following websites www.chemistwarehouse.com.au/competitions/mastercard-aus-open within 8 days of acceptance of the prize and that information shall remain posted there for at least 28 days.

  • 7. Privacy and use of personal information
    • (a) In accordance with the Privacy Act (1988) (Cth), the Promoter notifies entrants that entry to the Competition involves the collection of personal information about entrants, such as their name, address, mobile phone number and email address. This is collected for the purpose of establishing eligibility, carrying out the Competition and notifying the winner. If the information is not provided, the entrant may not participate in the Competition. Entrants’ personal information may be disclosed to State Lottery agencies and winner’ name published as required under the relevant lottery legislation.
    • (b) Each entrant consents to the Promoter using their personal information provided in connection with their entry, for the purposes of undertaking any investigation in connection with verifying the identity of an entry or any suspected tampering.
    • (c) Each entrant consents to the Promoter and its authorised licensees using the entrant’s name, likeness, image and/or photograph and voice in the event that they are the winner, in any media for an unlimited period of time, without remuneration or compensation, for the purposes of promoting the outcome of this Competition.

 

  • 8. Discontinuation of the Competition or Disqualification of an Entrant
    • (a) Subject to State legislation; The Promoter reserves the right to discontinue the Competition at any time and in its sole and absolute discretion may cancel, terminate or modify the Competition without the need to provide compensation to entrants or attempted entrants.
    • (b) The Promoter reserves the right, in its sole and absolute discretion to verify the validity of entries and entrants and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with (or whom the Promoter reasonably suspects has tampered with) the entry process or the winner selection process or who has otherwise been misleading or fraudulent in the course of the Competition.

 

  • 9. Exclusion of Liability
    • (a) The Promoter makes no representation nor provides any warranties as to the quality or suitability of the prizes offered.
    • (b) The Promoter is not responsible for any losses associated with any change to the value of any prizes.
    • (c) To the extent permitted by law, the Promoter is not liable for any loss suffered or sustained by any person or to personal property including, but not limited to, consequential (including economic) loss by reason of any act or omission, deliberate or negligent, by the Promoter or its servants or agents, in connection with the arrangements for the supply of any goods or services by any person to the prize winner and where applicable, to any person or persons accompanying the prize winner.
    • (d) The Promoter’s decision on all matters relating to this Competition will be final.
    • (e) The Promoter is under no obligation to provide reasons for any of its decisions.
    • (f) The Promoter is under no obligation to engage in any form of correspondence whatsoever with entrants or purported entrants, or their representatives, in any matters relating to the Competition.

Dated 17.10.19