ergoPouch Cocoon Swaddle Bag 3.5 TOG Daisies 0Month

Timeframe on the delivery of goods:

Metro: 3 - 5 business days Regional: 7 - 14 business days Remote: Within 21 business days

During promotional sale periods, we do not offer returns for change of mind.

We kindly request all customers check their details, including address, sizing, colours and contact details, before they complete the checkout.

We are happy to accept items back for an exchange or refund within 30 days of receipt provided they meet the following terms: - Items must be returned unused and unwashed, in a sellable condition and the original packaging undamaged. - Faulty products will be replaced in the same style, print and TOG.

To arrange your online exchange or return, please complete the following steps:

• Emails us at [email protected]. to request an ergoPouch Returns & Exchanges form
• Fill in your return details – you can fill this form in digitally on your computer or mobile, or print it. We encourage the digital option as being more environmentally friendly!
• Email a completed copy of the form to [email protected]. Please make sure the form is legible.
• You will receive a confirmation email from us with a returns authorisation number, and the address to send your return to
• Refunds are granted provided the returned product(s) meets the conditions outlined above

Please note - we are unable to accept unsolicited returns.