Click & Collect Delivery

Chemist Warehouse - Click & Collect Delivery

Frequently Asked Questions

Here you will find the most frequently asked questions about Click & Collect Delivery. If the information below doesn't answer your query or concern, please contact your store directly via phone.

Click & Collect Delivery FAQs

Your name, delivery address, phone number, and delivery time. Payment methods are also required. Please refer to question 2 for further information.

You will be required to provide your card details over the phone with one of our friendly store members. A valid credit or debit card with VISA or Mastercard is accepted.

Note: For the security and privacy of our customers, credit card and debit card information will not be stored.

Prices may vary depending on several factors:

  • The distance between your house and your local Chemist Warehouse store.
  • The delivery time and day you select.

Please speak to one of our friendly store members at your nominated Click & Collect store for further information.

Yes, you can. Please speak to one of our friendly staff members, who will check when you would like your order delivered.

Our driver will either call you with the phone number you provided, knock on your door or ring your doorbell.

If there are any problems with your delivery, please contact the selected store and speak to one of our friendly staff to assist.

You must return the Click & Collect product to the selected store your order was purchased from. Please refer to our Click & Collect refund Policy here.

Refer to our Prescription Home Delivery information page to learn more at