Chemist Warehouse Online accepts PayPal, MasterCard, Visa and BPAY.
If you have access to internet or phone banking, why not use BPAY? Chemist Warehouse receives a file from the bank each morning telling us of all the completed transactions that have occurred in the last 24 hours.
On receipt of this payment, the order is processed and dispatched.
Fax and Mail Orders
Chemist Warehouse also accepts money orders or bank cheques via fax or mail.
Fax orders should be faxed to: 1300 363 879 (local call charge applies).
Mail Orders should be mailed to:
Reply Paid 612
(No stamp required in Australia)
We utilise the internationally recognised Secure Server certificate (SSL) technology to ensure customers' security.
Chemist Warehouse uses eWay Internet Gateway Service. This system uses the industry's best security methods and practises.
All credit card numbers are housed within a secure environment. We never record a copy of your credit card details.
Chemist Warehouse will cover the cost of freight of returned items where the mistake has been ours. Chemist Warehouse will accept returns of non-prescription lines within 30 days with proof of purchase. Goods must be in acceptable condition and Chemist Warehouse must be contacted prior to sending.
Prescription lines ordered by a patient cannot be refunded or returned. All other lines ordered incorrectly by customer, can be refunded if informed within 7 days of dispatch and unopened on return. Postage will be paid for by customer and a 10% administration charge will apply.
*Please note that not all products available online are available in the stores. In addition, some stores may have slightly different prices on selected lines.
*All crossed through prices on Chemist Warehouse Online are Suggested Retail Prices (SRP). These are shown to give you an indication of the saving you will make compared to buying from a standard retail pharmacy. These prices have been obtained through regular price matching and are actual prices from retail stores. We cannot show SRP prices for all products due to database restrictions and the fact that some of our products cannot be purchased in retail pharmacies. Actual product or product packaging delivered may vary slightly from product image shown.
*Always read the label. Use only as directed. If symptoms persist, see your Healthcare Professional. Vitamins may only be of assistance if your dietary intake is inadequate.